Shipping times
Europe: Orders to Europe are shipped with GLS, DHL or FedEx based on customers preference, location and the size of the order. Generally the delivery time to Europe is from 2 to 8 business days.
Rest of the World: To countries outside Europe orders are shipped with DHL or FedEx. Generally the delivery outside Europe is from 2 to 8 business days.
Please note the shipping times are estimates and occasional delays may occur.
Shipping fees
The shipping cost vary depending on the chosen shipping method, the size of the order and the destination country. You can see shipping costs on the checkout page or on the view cart page if you type your country and your ZIP code.
We provide free shipping for orders over 75€.
Customer outside of EU are responsible for possible import customs and taxes.
Making changes or cancelling an order
We process orders quickly after receiving them, which means we are generally unable to make changes or cancel an order once it has been placed. We kindly ask you to review all details carefully before finalizing your purchase.
Please note that we do have a 30-day return policy. For more information visit our return policy. If you have any questions please contact our customer support hello@woollywolf.co.
